Why Couronne Par Elle?
FAQs
What makes your products different?
All our products are handcrafted with care in Quebec, Canada, and designed specifically for healthy hair maintenance. From premium satin bonnets to custom headband wigs, everything we create protects, nurtures, and celebrates your natural hair journey.
Are these products suitable for all hair types?
Absolutely! Whether you have natural curls, locs, relaxed hair, braids, or protective styles, our products are designed to support all hair types and textures. Each item is designed explicitly with textured hair needs in mind.
How do I care for my products?
Most accessories (bonnets, scrunchies, wraps) can be hand-washed or machine-washed on a gentle cycle with mild detergent. Air dry or tumble dry on low heat for best results. All units, custom wigs, and specialty items include detailed care instructions with your order.
What is your return policy?
For hygiene and health reasons, all sales are final. However, if you receive an incorrect item, contact us within 48 hours and we'll make it right immediately.
How long does shipping take?
Standard orders process within 1-2 business days. Custom or made-to-order items require 3-7 business days for handcrafting. Canadian shipping typically takes 2-4 business days, with all tracking provided once the item has shipped.
Do you ship outside Canada?
Yes! We ship across Canada, the United States, and internationally. Shipping costs and delivery times vary depending on the location.
Protect Today, Flourish Tomorrow.
– Kedeen Chambers
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